Physical Venue Safety & Responsible Entertainment
At our brick-and-mortar Gamefitk venue, we uphold high physical safety standards and promote responsible entertainment for all overseas guests at our on-site themed experiences.
All safety measures apply to our physical venue in Surfers Paradise, Gold Coast
Essential Safety Guidelines
These guidelines help ensure a safe, educational, and enjoyable experience for all.
Valid ID Required
All participants must be 18+ with valid government-issued photo ID.
- Passport
- Driver's License
- National ID Card
- No exceptions for age verification
No Real Money Gaming
All activities use fun tokens only — for entertainment only, not gambling.
- Fun tokens provided
- Entertainment purposes only
- No cash transactions
- Safe social environment
In-Person Supervised Entertainment
Professional hosts on-site at our venue ensure every in-person session is fun and safe.
- Physical presence of hosts
- Face-to-face personalized entertainment
- On-site safety monitoring
- Hands-on interactive focus
Physical Venue Health & Safety
Our Gamefitk venue is kept clean and safe, with first aid on-site.
- Sanitized physical equipment
- First aid staff on-site
- Emergency procedures at venue
- Licensed physical location standards
Responsible Entertainment Practices
We promote healthy, fun approaches to themed casino-style entertainment for all.
Set Time Limits
Our experiences have fixed durations to support healthy engagement.
Entertainment Focus
Enjoy themed activities and social time in a fun atmosphere.
No Pressure Environment
Comfortable, supportive setting with no pressure to take part.
Support Resources
Information on responsible gaming resources and support.
Emergency Procedures
Medical Emergency
Trained staff will contact emergency services and give first aid.
Safety Concern
Report any safety concerns to our staff for prompt action.
Emergency Contacts
Emergency Services: 000
Our Safety Officer: +61 2 6255 9999
Venue Security: Available on-site
Support Resources
Responsible Gambling Australia
24/7 support and information
1800 858 858
Gambling Help Online
Free counseling and support
gamblinghelponline.org.au
Queensland Health
Mental health support services
13 HEALTH (13 43 25 84)
Questions About Safety?
Our safety team is on hand to answer any concerns or questions.